Empower Coaching Guide

Multipliers: How the Best Leaders Make Everyone Smarter

by Liz Wiseman

Gather information, analyze current performance, and develop a coaching plan

Listen for deeper understanding, ask questions and ask how you can provide additional support

Get the other person’s perspective, provide feedback, and align on next steps (call to action)

THINK

Gather Information:

Review instances where team members have demonstrated Multiplier vs. Diminisher behaviors
Look for examples where they’ve successfully empowered others and created opportunities for growth
Identify situations where they might be accidentally diminishing others

Analyze Current Performance:

Evaluate how effectively your team members are applying the five disciplines of a Multiplier
Assess their ability to create space for others to contribute and lead
Observe how they balance providing direction with allowing ownership and accountability

Develop a Coaching Plan:

Identify specific opportunities where each team member could shift from Diminisher to Multiplier behaviors
Create strategies to help them develop their skills in each of the five disciplines
Plan how to address any accidental diminishing tendencies you’ve observed

ACT

Listen for Deeper Understanding:

Encourage team members to share their experiences in trying to become more of a Multiplier
Explore their challenges in giving up control and trusting their team’s capabilities

Ask Questions:

Ask them to provide examples of when they successfully multiplied others’ intelligence and capabilities
Discuss situations where they found it difficult to resist solving problems themselves
Explore how they’re implementing the five disciplines of a Multiplier in their daily work

Ask How You Can Provide Additional Support:

Determine what additional resources or guidance each team member needs to develop as a Multiplier
Identify specific situations where they’d like support in applying Multiplier practices

REFLECT

Get the Other Person’s Perspective:

Have team members share their insights about the impact of Multiplier practices on their team
Discuss their observations about how their leadership style affects team performance and engagement

Provide Feedback:

Offer specific feedback on their progress in becoming a Multiplier
Highlight successful instances of empowering others and discuss areas where they could multiply more effectively
Share observations about the impact their leadership style has on team performance

Align on Next Steps (Call to Action):

Set specific goals around developing each of the five disciplines of a Multiplier
In future coaching sessions, review their progress in shifting from Diminisher to Multiplier behaviors
Establish regular check-ins to discuss the impact of their new leadership approaches on team performance and engagement
Continue to reinforce Multiplier practices through ongoing coaching and feedback